Privacy Policy

This Privacy Policy applies to all persons (“Member” or “You”) using Vispera Shark mobile application (the “Application”) owned and operated by Vispera Bilgi Teknolojileri Sanayi İç ve Dış Ticaret Anonim Şirketi (the “Company”). The purpose of this Privacy Policy is to provide information on the collection, processing and use of the data provided by a Member in connection with the use of the Application as well as the grade, purpose and scope of transfer thereof.

When a Member uses the Application; or communicates with the Company, the Company may collect information in respect of the Member in accordance with the nature of the information and transaction within the current technical possibilities. The Member accepts and acknowledges that his personal information and data might be used in a limited manner by the Company and/or through the Application to the extent that it is limited to the format and purposes set forth under this Privacy Policy. Personal data is information that relates to an identified or identifiable individual. Processing Your personal data includes all types of transactions performed on the data such as obtaining, recording, storing, preserving, altering, re-arranging, disclosing, transferring, acquiring such data, making the data accessible, classifying the data and preventing access to data.

1. The Identity of the Data Controller

The data controller is Vispera Bilgi Teknolojileri Sanayi İç ve Dış Ticaret Anonim Şirketi registered with the İstanbul Trade Registry with number 908869 whose registered address is at Levent Mah. Krizantem Sk. No: 28 Beşiktaş, İstanbul.

2. The Purposes of Collecting and Processing Personal Data

Personal data collected while You are using the Application: The Company may collect the personal data of the Member (name, surname, provided name, IP address, date and time accessed to the Application, pages accessed during the Application) while the Member uses the Application in order to provide better services to the Member, make suggestions, improve its services, facilitate the use of the Application, and work on the interests and preferences of the Member within the scope of the applicable law.

Geolocation Tracking

We use geolocation tracking to enhance user experience, provide location-based services.

Information Collected

Detail the type of information collected through geolocation tracking:

  • Data Collected: GPS Coordinates, IP Address
  • Usage: Our store audit application is used by merchandisers/auditors that visit stores that are registered in the database. To ensure that the visit is made to the correct store and the data collected belongs to that specific store, the GPS coordinates are tracked and geofencing is applied to ensure the user doesn’t leave the targeted store when collecting data. The user is clearly warned about the usage of geofencing capabilities and provided feedback about the location checks when this information will be saved.
User Consent

Clarify the consent process:

  • Explicit Consent: Users provide consent by explicitly enabling location services and agreeing to terms.
  • Opt-out Options: The users can opt-out of geolocation tracking by disabling the location services. In this case, they will be warned that the geolocation service has been turned off by the user and this information will be saved as the reason why the location check could not be made.
Personal data collected when You contact the Company:

When You contact the Company: When a Member requests information in respect of the Application, requests technical support, or communicates with the Company in any other way, the Member's contact information (e-mail, phone number, ID due to access to Anydesk, TeamViewer, and/or other third-party applications) may be requested by the Company. The Member's contact information will be processed by the Company in order to fulfil the Member's requests and to communicate with the Member.

Personal data collected when You contact the Company:

When You contact the Company: When a Member requests information in respect of the Application, requests technical support, or communicates with the Company in any other way, the Member's contact information (e-mail, phone number, ID due to access to Anydesk, TeamViewer, and/or other third-party applications) may be requested by the Company. The Member's contact information will be processed by the Company in order to fulfil the Member's requests and to communicate with the Member.

Comments: You may share data that contains Your personal data when you share Your comments and views related to the Application with the Company. The content of Your comments and views is composed fully of the data that You voluntarily provided. The Company processes Your shared personal data to solve the issues You encountered while using the Application and to fulfil Your request in respect of the use of the Application.

3. The Legal Grounds of Processing Your Personal Data

The legal grounds that the Company relies on while processing Your personal data are as follows:

  • Member’s explicit consent and/or request,

  • In cases where it is necessary to disclose such information in accordance with applicable laws or regulations or a court judgment or administrative order issued,

  • In cases where the processing of data is necessary for the establishment and execution of an agreement,

  • In cases where the processing of data is necessary for the Company to fulfil its legal obligations as a data controller,

  • In cases where the processing of data is necessary for the establishment, exercise, and protection of any right, and

  • Without violating the Member’s fundamental rights and freedoms, in cases where the processing of data is necessary for the legitimate interests pursued by the Company.

In respect of the data processing activities where Your personal data is processed based on Your explicit consent, You have the right to withdraw Your consent at any time.

4. Disclaimer

The Company shall not be responsible for any damages caused by the use of information that the Member discloses to the public in comments or messages. If the Member shares its name, password, etc. used by him/her while creating its membership with the Application with third parties, the Company shall not be responsible for any damages that may arise from the use of such information by the third parties.

5. The Transfer of Your Personal Data

Your personal data may be transferred by the Company to its current and future affiliates, subsidiaries, shareholders, business partners, program partner organizations operating in Turkey and/or abroad and other third parties (legal and tax consultants, banks, from which it receives services, cooperates, and operates in order to carry out its services and activities, the provision of various goods and services, including but not limited to independent auditors, by the service suppliers with which it cooperates or may cooperate in order to provide services to the members) in order to be able to provide You with the Application.

6. Your Rights Regarding the Protection of Your Personal Data

Within the scope of the data, you have provided, You have the right to contact the Company;

a) to learn whether Your personal data are processed or not,

b) to demand information as if Your personal data have been processed,

c) to learn the purpose of the processing of Your personal data and whether these personal data are used in compliance with the purpose,

d) to know the third parties to whom Your personal data are transferred in country or abroad,

e) to request the rectification of the incomplete or inaccurate data, if any,

f) to request the erasure or destruction of Your personal data, in case the reasons for processing Your personal data no longer exist,

g) to request reporting of the operations carried out pursuant to sub-paragraphs (e) and (f) to third parties to whom Your personal data have been transferred,

h) to object to the occurrence of a result against the person Yourself by analyzing the data processed solely through automated systems,

i) to claim compensation for the damages arising from the unlawful processing of Your personal data.

If the Member submits a request regarding the abovementioned rights to the Company by the methods specified in this Privacy Policy, the Company will finalize the application free of charge as soon as possible and no later than 30 (thirty) days from the notification date, depending on the nature of the request. If the transaction requires a cost, a fee may be charged at the tariff determined by the Personal Data Protection Authority.

If the processing purposes specified under this Privacy Policy are terminated, the Member's personal data will be deleted, destroyed or anonymized officially or at his/her request in accordance with the applicable law.

In order to exercise Your rights mentioned under this Privacy Policy, You should submit a request/petition containing the necessary information proving Your identity and including an explanation/explanations of which of the abovementioned rights you would like to exercise with your request/petition. Your request/petition should be sent to Levent Mah. Krizantem Sk. No: 28 Beşiktaş, İstanbul, via personally forwarded by hand, notary public or sent by other methods specified in the relevant legislation, or by using a secure electronic signature, mobile signature or the electronic mail address that you previously notified to the Company and registered in the Company’s system (accordingly, you can reach the Company via the e-mail address of info@vispera.co) or via the software or application developed for the purpose of the application.

The Company may update, amend or terminate the provisions of this Privacy Policy at any time. In such cases, the Member will be notified via the Application. Each updated, amended or terminated provision will take effect for the Member on the date of its publication. The fact that the Member continues to use the Company's services or products (including the Application) after any such change shall be deemed as his/her consent to such amendments.

INFORMATION SECURITY POLICY

Ensuring information security is of critical importance for the continuity of the services offered by Vispera Bilgi Teknolojileri Sanayi İç ve Dış Ticaret Anonim Şirketi (“Vispera”) and the protection of its investments.

For this reason, Vispera undertakes to meet the requirements of the ISO27001 Information Security Management System standard, relevant laws and regulations.

Vispera undertakes to provide the necessary financial resources and personnel time for the continuous improvement of the information security level, and to constantly review the information security threats and opportunities.

Unit managers at Vispera monitor the activities of the personnel in their area of responsibility in terms of information security responsibilities and encourage their compliance with security rules.

Information security objectives, changes in threats and opportunities are periodically reviewed by Vispera at management review meetings and planned in accordance with ISO27001 requirements. Information security objectives are announced to the relevant personnel and the success of achieving the objectives is measured at the specified times.

Vispera Bilgi Teknolojileri Sanayi İç ve Dış Ticaret Anonim Şirketi