ABOUT THE CASE
One of the leading ice cream producers in the world experiences accuracy, fairness, and timeliness problems in evaluating their field team performance and decided to go with digital solutions, and reached Vispera to provide a fair scoring system and full coverage in all stores and included image recognition technology in its operations.
With Vispera Cabinet Scoring Service (VCSS), the sophisticated image recognition technology, the ice cream producer had the capability for the followings;
- Sales representatives' work can be fairly and accurately evaluated
- Scorecard reports are delivered within 5 minutes after image data collected
- Store and the representative coverage have increased drastically
- Auditing costs were decreased because of the shift from 3rd party audit service to self-audit
RESULTS AT A GLANCE